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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Dear customer, thank you for your attention!
To ensure your shopping experience,please understand the
following information before placing an order:
About creases →The logistics company has restrictions on the package size for some countries,
so we have to fold the carpet, which will inevitably cause indentations.
But don't worry, you can restore it to its original shape by flattening it and pressing it/ironing it at low temperature!
About color difference → The color effect may be different on different screens.
If you need a physical picture, please contact customer service at any time to confirm!
About customization → Support personalized sizes with a width of ≤3 meters!
(No length limit) Please contact customer service to "send your needs + delivery address"~
⏰ Other questions → Contact customer service at any time, we will answer you wholeheartedly!
Thank you again for choosing us!
Tips for first use
When unpacking a new carpet, there may be floating hair left over from the production process.
This is a natural phenomenon of textile technology. It is recommended to use a soft brush to gently sweep or vacuum it.
It has nothing to do with quality issues, please rest assured.
Color description
We use professional photography to present the color of the carpet, but due to differences in monitors,
light environment and other factors, the actual product may have slight color differences from the picture.
For customers with strict color requirements, it is recommended to refer to the size chart on the details page
or contact customer service for confirmation.
Logistics timeliness
Regular orders: shipped within 1-5 days, usually within 3-35 days
During the event: Delivery may be delayed by 1-3 days, please contact customer service for urgent items
Inspection and packaging
Please check whether the outer box is damaged when signing for it.
If you find serious deformation or water immersion, please take a photo on the spot and
refuse to accept it, and contact us in time to handle it for you.
Due to the restrictions on the size and weight of packages in some countries, we need to fold the carpet appropriately.
Although it has been carefully wrapped in multiple layers, slight creases may still occur during long-distance transportation.
We apologize for this and provide you with the following solutions:
Tips for restoring creases
1️⃣ Natural stretching method: After unpacking, lay the carpet flat and let it sit for 24-48 hours. Most creases will naturally rebound;
2️⃣ Steam ironing method: Cover the folds with a wet towel and gently iron with low-temperature steam
3️⃣ Flattening with heavy objects: Turn the carpet upside down, cover it flat, press it with a heavy object (such as a book), and let it sit for several hours.
Address precautions
Please make sure the receiving address is correct.
Be sure to check the province, city, house number and contact information before placing an order.
Customized service
Corporate procurement/bulk ordering: Customizable logistics solutions,
exclusive freight discounts
Dropshipping support: Supports dropshipping,
no store information on the package, customizable greeting cards
Size description
Manual measurement may have an error of 1-5 cm (error <2 inches).
If you have any other questions, please feel free to contact 24-hour online customer service!
May our carpets add warmth and refinement to your home~
💠 Our Promise at Navak Carpet
✔️ Crafted with Care · Every Detail Matters
✔️ Oriental Aesthetics · A Blend of Classic & Modern
✔️ Hassle-Free Service · Worldwide Delivery
✨ With Navak Carpet, create warm stories for your home that last a lifetime.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
Milancelos | Donec pretium egestas sapien et mollis |
Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
Cosmopolis | Donec pretium egestas sapien et mollis |